With this utility you may manage varied contact information from our clients and have a detailed register over the relationships maintained with each of them, so it is an excellent program to organize and direct a technical support for customer service.
Advanced Contact Manager Personal controls all the telephone calls, those made from the work group and those made by our foreign clients, it shows which employees answered each of the concerns and the priority allotted to each of them.
To check the history of each user activity you just need to identify the call, this will give detailed information over the clients.
So, Advanced Contact Manager Personal will be helpful to improve service quality and continue after each team member.
Limitations of the trial version
30 evaluation days